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The Net Promoter System®'s "Outer Loop": How Companies Make Systemic Changes—and Show Employees They're Serious About Customer Centricity | Bain & Company
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Bain & Company on Twitter: "How inner-loop, outer-loop & huddles help tech cos identify opportunities for improvement. https://t.co/C4ONMwXKPL https://t.co/jUfXBwKQvZ" / X
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